We built it—now let’s help you keep it fast, secure, and running smoothly.
Whether it's a WordPress site or a custom solution, every website needs a little TLC after launch. From core updates and performance tweaks to security monitoring and content help, our care plans are designed to give you peace of mind—so you can focus on your business, not your backend.
Why Ongoing Support Matters
Your website isn’t a one-time project—it’s an ongoing asset.
Once your site is live, the real work begins. Technology evolves, your business changes, and your website needs to keep up. Ongoing support ensures your site stays fast, secure, and working exactly how it should.
Here’s why that matters:
Plans That Fit Your Stack
Pick a care plan that matches how your website was built.
If I built your system, I’ll make sure secure, automated backups are in place and included in your support plan—so if anything ever goes wrong, we can quickly restore things with minimal disruption.
If your system was built elsewhere, I can still set up and manage reliable backups for you at a one-time setup cost. This depends on how your system is hosted and structured, but I’ll guide you through the best approach for your setup.
- Essentials Plan: Backups aren’t included by default. If you’d like them added, I can provide a setup quote.
- Growth Plan: Backups are included if I built your system. If not, setup can be arranged separately.
- Elite Plan: Full backup management is included, whether or not I built your system.
What’s Not Included
To keep things transparent, support plans don’t include large feature builds, full redesigns, marketing services, or third-party hosting/server support—unless we’ve agreed otherwise. If you need something bigger, I’ll scope it separately so everything’s clear and fair.
FAQs
Wondering how it works, what's included or whether it's right for your business? Here are answers to the questions we get asked the most.
A system might work great today—but things change. Servers update, packages evolve, and bugs can appear over time. A support plan gives you peace of mind that someone’s watching over your system, fixing issues early and helping you grow without hiccups.
I include a 60-day post-launch warranty for free bug fixes. After that, ongoing fixes and support are covered under a care plan or can be quoted as needed. Like any evolving software, issues can pop up months later due to external changes—which is why having ongoing support in place really helps.
Backups are included if I built your system and you're on the Growth or Elite plan. If not, I can set them up for a one-time fee. For Elite clients, I manage backups regardless of who built it.
Small improvements like adjusting form logic, updating a dropdown list, modifying a message, or styling tweaks. If it fits into your monthly support hours, I’ll take care of it.
You’ll get a clear summary of everything I’ve done: bug fixes, updates, performance checks, and what’s coming up. No jargon—just a simple breakdown of your system’s health.
These are strategic catch-ups to talk through new ideas, feature requests, pain points, or improvements. I help you plan smart changes based on your goals and priorities.
Absolutely. If your needs grow or slow down, I’ll adjust your plan accordingly—just give me a heads-up before your next billing cycle.
That’s totally fine. I’ll first review your setup and quote any initial fixes or setup needs (like backups or error tracking). After that, you can jump onto a support plan that fits your needs.
I offer hourly or per-task quotes for one-off help. Support plans are ideal if you want faster help, predictability, and a trusted partner watching over your system regularly.
Ready to Get Peace of Mind?
Your website is an investment. My care plans help protect it, grow it, and evolve it with your business. Whether you need regular tune-ups or hands-on help each month, I’ve got your back.